Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life. In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. This is a great book about creating company culture through customer. In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing. This video post is about a book called Delivering Happiness by Zappos CEO, Tony Hsieh. The company preferred this design because it felt bureaucracy and hierarchy might Zappos had modest beginnings. He then joined Zappos as an adviser and investor, and eventually became CEO. Transcribed image text: B PA PROBLEM SOLVING APPLICATION CASE Zappos CEO Asks Employees to Commit to Teal, or Leave A BIT OF HISTORY in this chapter. In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. Sound crazy? It's all standard operating procedure at, the online retailer that's doing over $1 billion in gross merchandise sales every year. Zappos today begins a fresh chapter under a new top leader. Help employees grow both personally and professionally.
Apply research from the science of happiness to running a business. Focus on company culture as the #1 priority. Make customer service the entire company, not just a department. The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
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